Shipping & Returns
Shipping Policy
We want to get your order to you as quickly as possible, without sacrificing the quality of our arts and crafts supplies. Our production process takes 24-72 hours before your order is shipped at a standard rate. If you need your order rushed, please let us know and we will do our best to accommodate your time frame. However, our quality standards will never be compromised - we are committed to delivering the best.
Return & Exchange Policy
At KNOTS Production House, we place great emphasis on quality and craftsmanship in all of our products. Because of this commitment, we do not offer refunds. However, if there are any errors with your purchase, we are happy to work with you to exchange your item. Please contact us if you have any questions or concerns about our return policy and we will be happy to assist you.